George Crittenden
ServiceNow DevOps Engineer
Professional Status
Consultant
Available
About Me
As a long-time DevOps Engineer (15+ years), and now a ServiceNow Developer/Admin for 9 years, I have significant experience working with various systems, integrations, and successfully completing projects to serve assorted IT infrastructure stakeholders.
Systems Programmer
BMC SOFTWARE
February 1998
to October 2000
- Customized PATROL EAI systems management framework on UNIX & Windows platforms to develop & implement aspects of Enterprise Monitoring, Management, & Reporting solutions.
Detailed Description
- Implement SNMP & shell scripting to integrate monitoring of applications & network infrastructure.
- Integrate monitoring tools (BMC PATROL, HP OpenView, Concord Network Health, Control-M) into systems framework
- Integrated event management, automation, & notifications into HP OpenView infrastructure monitoring
- Coordinated batch scheduling (Control-M) for distributed systems jobs automation, shell scripts, and file transfers
- Managed event correlation within HP OpenView to interpret infrastructure dependencies
- Communicate scope of integration to Operations, Sales, and Executive audiences.
- Composed documentation detailing administrative tasks, systems functionality, and integration.
- Implement monitoring & SQL tuning for Oracle Applications suite used for corporate financial reporting