George Crittenden
ServiceNow DevOps Engineer
Professional Status
Consultant
Available
About Me
As a long-time DevOps Engineer (15+ years), and now a ServiceNow Developer/Admin for 9 years, I have significant experience working with various systems, integrations, and successfully completing projects to serve assorted IT infrastructure stakeholders.
Application Systems Engineer (Contract)
WELLS FARGO
May 2010
to May 2011
- Provide application testing & software technical support for image payment processing operations (ImageMark Transaction Manager) used to verify banking transaction integrity for UNIX & Windows platforms.
Detailed Description
- Troubleshoot & debug ImageMark application failures on enterprise Windows & Unix systems.
- Perform modeling and simulations to verify enterprise ImageMark program deployments.
- Validate test data preparation & review test program debugging instrumentation output.
- Coordinate defect reporting & resolution of operations issues with partner software vendors.
- Use SDLC processes to validate product code & organize testing according to product specifications and design documents.
- Systems administration for lab systems used for QA & unit-testing of product maintenance (Windows, Solaris, & Linux).
- Coordinate SQL updates for Sybase databases relevant to balancing integrity for banking transaction processing.
- Align schedule of vendor product fixes published via FTP for installation into production & test environments.
- Customize VMWare (4.x) virtual machine configurations for lab system validation